Toàn thời gian

Receptionist

4,500,000 - 6,500,000 vnd

Thương hiệu

Hoang Phi Hotel

Chức danh

Receptionist

Địa điểm

313, Phạm Ngũ Lão, Quận 1, Hồ Chí Minh

Lương

4,500,000 - 6,500,000 vnd

Cấp bậc

Thời gian

Ngôn ngữ

Tiếng Việt, Tiếng Anh

Yêu cầu

Strong teamwork and able to work with other teams.
 - 0-2 years experience in hospitality industry at similar positions - Nice and clean appearance - Fluent spoken and written English & Vietnamese - Proficient with Microsoft Office and other online tools (Google Drive, email) - Excellent knowledge of customer service - Strong interpersonal skills - good ability to understand and anticipate guests' needs
 - Be able to gain culture and tourist knowledge

Mô tả

Responsible for guest check-ins by confirming reservations, assigning bed, issuing and activating room key. 
 - Process all payment types such as room charges, cash, debit or credit. 
 - Process all check-outs including resolving any late and disputed charges. 
 - Answer, record and process all guest calls, messages, requests, questions or concerns. 
 - Coordinate with Housekeeping to track readiness of rooms for check-in. 
 - Run daily reports. - Provide tourist information

Điều Kiện và Phúc Lợi

Be a part of a friendly and hard-working environment. 
 - Have many opportunities to interact with foreigners from around the world.
 - Join team activities with core team.

 

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