Toàn thời gian, Linh động

Captain

6,500,000 - 8,500,000 vnd
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Thương hiệu

Nhà hàng The First

Chức danh

Captain

Địa điểm

6/7, Cách Mạng Tháng 8, Quận 1, Hồ Chí Minh

Lương

6,500,000 - 8,500,000 vnd

Cấp bậc

Kinh nghiệm

Ngôn ngữ

Tiếng Việt, Tiếng Anh, Tiếng Nhật, Tiếng Trung Quốc, Tiếng Hàn Quốc

Yêu cầu

At least 3 year of F&B or hospitality experience. English is a must. Great personalities. Good health condition. Có ít nhất 3 năm kinh nghiệm trong lĩnh vực nhà hàng, khách sạn. Tiếng Anh giao tiếp tốt, sẽ được training thêm về tiếng Anh chuyên ngành. Kĩ năng giao tiếp và sức khoẻ tốt. CV includes: Resume in English, ID, Certificates (if necessary), Health records and two 3x4 photos (most recent). Hồ sơ bao gồm: CV Tiếng Anh, Sơ yếu lý lịch, CMND, Văn bằng hoặc chứng chỉ có liên quan, Giấy khám sức khoẻ, 2 tấm hình 3x4 mới nhất.

Mô tả

MAIN DUTIES: • Customer Service Ensures the delivery of brand promise and provides exceptional guest service at all times. Handles all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains positive guest and colleague interactions with good working relationships. Establishes a rapport with guests maintaining good customer relationships. Financial Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines. Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise. Assists the Manager to achieve the monthly and annual personal target and the restaurant’s revenue. Ensures that all company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information Assists in the inventory Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system Operational Ensures that standards have been implemented. Works closely with Managers in a supportive and flexible manner, focusing on the overall success of the company and the satisfaction of guests. Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. Assists in conducting monthly inventory checks on all operating equipment and supplies. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Ensures that the work station is kept clean and organized. In the absence of Assistant Manager, conduct daily pre-shift briefings to employees on preparation, service and menu. Assist to liaise with the Kitchen on daily operations and quality control if appropriate. Be a hands-on supervisor and be present at all times, especially during busy periods. Assists with conducting monthly inventory checks on all operating equipment and supplies. • Personnel Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a standard of personal appearance and hygiene, according to the company grooming standards. Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Encourages employees to be creative and innovative. Ensures that all employees have a complete understanding of and adhere to employee rules and regulations. Ensures that employees follow all company and local rules, policies and regulations relating to fire and hazard safety, and security. • Other Duties Understands and strictly adheres to Rules and Regulations established in the Employee Manual concerning fire, hygiene, health and safety. Carries out any other reasonable duties and responsibilities as assigned.

Điều Kiện và Phúc Lợi

Salary based on experience and KPI. Monthly tips. Lunch and dinner provided within shift. Uniform provided after probation period. Opportunities to work with an international team with experience abroad. Young and open working environment. Lương, thưởng, hấp dẫn, cạnh tranh theo năng lực. Tips. Bữa trưa và tối theo ca làm việc. Cấp đồng phục sau khi kết thúc thử việc. Làm việc trong môi trường năng động chuyên nghiệp, đồng nghiệp nước ngoài và nói tiếng Anh.

 
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Hà Nội

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